Done

05
Oct

The Ins and Outs of Dynamics 365/CRM

This article summarizes how to get data in and out of CRM. It is aimed at those who are new
4 min read
10
May

Knowledge Articles in Dynamics 365/CRM

Starting with Dynamics CRM 20xx, the knowledge base article system that has been in the product for a long time
30
Nov

Microsoft Dynamics 365/CRM Version Numbers and Code Names

Product Name Version Code Name Fall 2017 ? ?? Calcium July 2017 ? 9.0 Potassium 365 Dec 2016 8.2 Centaurus 2016
13
Jul

Microsoft Dynamics 365, Licensing and Pricing

This is an historical article. Customer Engagement Pricing Prices were last checked on 8th June 2018 and are in GBP
2 min read
01
Feb

Confidential Records

Occasionally I'm asked by clients to provide a facility to mark records (usually contacts) as confidential. I then
3 min read
02
Oct

Reporting on Activities

THIS IS WIP Activity Entities Microsoft Dynamics CRM has several entities for recording activities as shown in the table. It
1 min read
22
Sep

CRM 2015 Update Release Summary

Not all updates for CRM 2015 are available for all components. In particular the Update 1.0 series (which introduced
1 min read
22
Apr

Revised naming convention for CRM updates

Starting with CRM 2015, Microsoft has changed the naming convention for CRM updates as described in this article, http://blogs.
1 min read
20
Feb

Opportunities: Stage, Pipelines and Phases

As Dynamics has evolved, the way to determine the stage of an opportunity has changed. There are three periods to
4 min read
17
Nov

Update Rollup 2 for CRM 2013 Service Pack 1

Microsoft has provided pre-release information for Update Rollup 2 for CRM 2013 Service Pack 1 at https://support2.microsoft.com/
1 min read