Done

18
Oct

Deleted Active Directory account and CRM user record

If a CRM user's Active Directory account is deleted then the user will not be able to use
1 min read
15
Oct

Affiliated Views

When viewing a list of records e..g opportunities, within a form there is a view option called "all
1 min read
30
Sep

Activities Report and Activities Detail Report - Circle Colours

The out of the box Activites Report only shows activites that are regarding Opportunities and Cases. The report includes an
1 min read
30
Sep

Columns shown in duplicates detected view

The columns shown in the Duplicates Detected windows are based on the Lookup view for the relevant entities. For the
14
Sep

Updating read-only records such as orders and opportunities

The CRM application does not allow records such as orders, opportunities and invoices that are completed to be editied. Once
03
Jun

Reporting on cases

Reporting on cases and resolutions can be frustrating until you discover that the information recorded in the Resolve Case Dialog
1 min read
26
Apr

Asyncoperationbase table - operationtype, status code and state code

The asyncoperationbase table stores details of system jobs (including workflows). The following table details some of the different job types
1 min read
08
Apr

Reporting Services - Courseware and Tools

Reporting Services reports may be authored with: * Visual Studio 2005, 2008 using Report Designer * SQL Server Business Intelligence Development Studio
1 min read
12
Mar

Problems when using Host Headers

If host headers are used for the CRM web site a number of problems may occur including, workflows stuck at
1 min read
10
Mar

Report Errors - Execution 'random string' cannot be found

When CRM and SQL/SQL Reporting Services are on different computers, problems with trust for delegation may occur. The SRS