Done

Email correlation is a process where CRM links tracked emails with records in the database based on information in the

Microsoft Dynamics CRM 2013 introduces encryption of password fields in the SQL database. Encryption is performed at the organization level

When the ADFS Token-sgining and Token-Decrypting certificates in ADFS are automatically renewed, users in CRM might not be able to

For CRM 2011, see this article. The following table details Update Rollups released for Microsoft Dynamics CRM 2013. Note that

Fellow MVP, Damian Sinay, has published a book on report writing for Dynamics CRM. Writing reports for Microsoft Dynamics CRM

Sales records (opportunity, quote, order and invoice) have a currency field which determines the price lists that can be used

When adding products to opportunities, quotes, orders and invoices you must specify the number (quantity) of items to add. What

Fields of type currency have a precision which determines the number of decimal places used in calculations and display. The

Status Most record types in CRM can be deactivated by changing the status. Many records have two status values such

Bulk Delete is a useful tool for deleting large numbers of records as an alternative to using Advanced Find and