Latest

28
Sep

Sharing Records - unexpected behaviour

When a user shares a record with another user the sharing user specifies the permissions to share. Consider this scenario:
1 min read
18
Sep

Hiding Tabs in Forms

An unsupported method (unsupported because it is not described in the SDK) is available to hide tabs in a form.
18
Sep

Importing Organisations

When importing organisations into Microsoft Dynamics CRM 4.0 Workgroup or Professional editions the existing organisation is removed (however, the
07
Sep

Running CRM 4.0 in virtual environments

See this article http://support.microsoft.com/kb/957054 for Microsoft's policy on using CRM 4.0 in
02
Sep

Updating CRM 4.0 Setup Files

During installation of CRM 4.0 the user has an option to obtain updated setup files over the Internet. To
31
Aug

User is repeatedly asked for username and password in CRM Client for Outlook

Sometimes when working in the CRM Client for Outlook and if Internet Explorer 7 is installed a dialog box appears
29
Jul

Sorting on multiple columns in views

In any CRM view it is possible to change the column that is sorted on by clicking the title of
29
Jul

Quick Campaigns

Quick Campaigns are used to create a single interaction with a list of Accounts, Contacts or Leads. The interaction can
1 min read
29
Jul

Bulk (Mass) E-mailing from CRM 4.0

Microsoft Dynamics CRM 4.0 has a variety of options for sending multiple e-mails. It can be confusing deciding which
1 min read
29
Jul

Minimum permissions needed for a deployment administrator

In CRM 4.0 a deployment administrator is used to manage organizations. The user that installs CRM is created as