Latest

31
Aug

Multiple relationships between the same entities cause multiple lookups to be populated with the same value

Imagine that you create multiple relationships between Accounts and Contacts. This will create several lookup attributes on the Contact entity
1 min read
09
Aug

Troubleshooting Microsoft Dynamics CRM Reports

I have written an article at Experts Exchange that on troubleshooting why reports don't work in CRM. Have
04
Aug

SQL Server Reporting Services and Report Builder Versions

Each version of Report Builder may only be used with the corresponding version of SQL Server Reporting Services as per
01
Aug

What's new in Microsoft Dynamics CRM 2011

Here is a list of new features in CRM Dynamics 2011 that I have discovered so far (in no particular
1 min read
25
May

CRM address book

The CRM Client for Outlook adds the following address books to Outlook: * CRM Accounts * CRM Contacts * CRM Facilities/Equipment * CRM
06
May

Change name of the root business unit

It is not possible to change the root business name for a CRM organization after installation using the application. But
1 min read
04
Mar

Importing files to update existing records

When using the import feature (Tools | Import) of the CRM application (as opposed to the Data Migration Manager) it is
1 min read
04
Mar

Picklist or lookup

When creating new attributes for an entity the obvious data type is a picklist - especially when there are only
16
Dec

Phone number used for phone call activities

When a Phone Call activity is created in the context of a record the following field is used for the
21
Oct

Changes to the Outlook CRM Client in Update Rollup 7

Update Rollup 7 for the CRM 4.0 Outlook Client introduces a number of important changes and updates: * Update Rollup
1 min read